Privacy Policy – MonexGlobal

Effective Date: 03/27/2023

At MonexGlobal, we are committed to protecting your personal data and ensuring your privacy is respected. This Privacy Policy explains in detail how we collect, use, process, store, and secure your personal information in compliance with the General Data Protection Regulation (GDPR) of the European Union, US data protection laws, and other applicable regulations. By using our website and services, you agree to the practices described in this policy.

1. Scope and Purpose
   This Privacy Policy applies to all individuals who access or use the MonexGlobal website and its related investment services. Our goal is to provide complete transparency in our data handling practices while protecting your rights and interests.

2. Information We Collect
   a. Personal Identification Data: We collect data such as your full name, email address, phone number, date of birth, and any government-issued identification provided during account registration or later interactions.
   b. Financial Information: To facilitate investment transactions, we collect banking details, payment information, investment amounts, transaction histories, and records necessary for regulatory compliance.
   c. Technical and Usage Data: We automatically gather information including your IP address, browser type, operating system, device information, and details about your interactions with our website (pages visited, session duration, etc.).
   d. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and administer the website. You may manage your cookie preferences through your browser settings.

3. How We Use Your Information
   We use your data for multiple purposes:

   • To create, maintain, and manage your MonexGlobal account and provide personalized investment services.

   • To process and record your investment transactions securely.

   • To communicate important information, updates, newsletters, and, if consented, marketing messages.

   • To perform internal analyses, improve our service offerings, and develop new features.

   • To comply with legal, regulatory, and contractual obligations, including AML and KYC requirements.

4. Legal Basis for Data Processing (Under GDPR)
   For users in the European Economic Area (EEA), our data processing is based on:

   • Contractual Necessity: To perform our contractual obligations with you.

   • Legal Obligation: To comply with laws and regulations (including financial and tax regulations).

   • Legitimate Interests: To enhance and secure our services, provided these interests do not override your fundamental rights.

   • User Consent: For activities such as marketing communications, which you may withdraw at any time.

5. Data Sharing and Third-Party Disclosures
   We share your personal data only under strict conditions:

   • With trusted third-party service providers (e.g., payment processors, cloud providers) who adhere to stringent data protection standards.

   • When required by law, in response to valid court orders, subpoenas, or regulatory requests.

   • In connection with business transactions such as mergers or asset sales, provided the recipient agrees to maintain data confidentiality.

   • We do not sell, trade, or otherwise transfer your personal data for commercial purposes.

6. Data Security Measures
   MonexGlobal employs a comprehensive range of technical, administrative, and physical safeguards to protect your data, including:

   • Encryption (SSL/TLS) for data in transit and at rest.

   • Robust access controls to limit data access to authorized personnel.

   • Regular security audits and vulnerability assessments.

   • Firewalls, intrusion detection systems, and continuous monitoring to prevent unauthorized access.

7. Data Retention Policy
   We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

8. Cookies and Tracking Preferences
   Our website uses cookies and similar technologies to personalize your experience and gather usage statistics. You can control cookie settings via your browser; however, disabling them may affect site functionality.

9. International Data Transfers
   Since MonexGlobal operates globally, your data may be transferred to and stored in servers outside your country of residence. We ensure that such transfers comply with GDPR and other applicable data protection laws by implementing approved safeguards.

10. Compliance with Regulatory Requirements
    We strictly adhere to all applicable regulatory requirements, including those from the EU and US. This includes compliance with financial regulations, AML, and KYC obligations. Any data requests from regulatory bodies are handled in accordance with legal standards.

11. User Rights and How to Exercise Them
    Depending on your jurisdiction, you have the right to:

    • Access, correct, update, or delete your personal data.

    • Restrict or object to certain processing activities.

    • Request data portability.

    • Withdraw consent where processing is based on your consent.

    • Lodge complaints with data protection authorities.
      To exercise these rights, please contact us at info@monexglobal.

12. Children’s Privacy
    Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors. If it is discovered that data has been inadvertently collected from a minor, we will promptly delete it.

13. Changes to This Privacy Policy
    We may update this policy periodically to reflect changes in our practices or legal obligations. Updated versions will be posted on our website with a revised effective date. Your continued use of our services implies acceptance of any changes.

14. Data Breach Notification
    In the unlikely event of a data breach, we have established procedures to promptly notify affected users and take corrective actions in accordance with applicable laws.

15. Contact Information
    If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
    Email: info@monexglobal